SERCO BLOG
Why is it so hard to share?
Monday 31 March 2008 16:01
Paul Connolly discusses some of the barriers to effective shared services, confronts some myths, and suggests the characteristics policy-makers should seek in shared services advisers
Are consultants a waste of taxpayers' money?
Wednesday 26 March 2008 15:04
Serco Consulting's head of policy and strategy Paul Connolly discusses how only consultants who sell genuine expertise can add value
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Transformation News
PM promises slimmer civil service
Wednesday 14 May 2008 14:20
The prime minister has called for civil service numbers to be cut to their lowest level since 1945, suggesting that thousands of jobs could be cut.
Bourn calls for Whitehall reform
Wednesday 14 May 2008 12:16
The whole culture of the senior civil service must change if public services are to improve, the former auditor-general has warned.
Testing times
Tuesday 13 May 2008 16:13
The Treasury is fully focused on steering the UK through the current economic turbulence but is also committed to acting on the recommendations of its recent capability review. Mark Neale tells Matt Mercer about the evolving role of his department
Rebuilding the citadel
Tuesday 13 May 2008 15:53
A new generation of leaders are needed to strengthen the public sector, argue Chris Leslie and Nigel Keohane
The lost art of oratory
Tuesday 13 May 2008 10:33
Former Whitehall speechwriter Simon Lancaster argues that fine oratory should be a priority for politicians and civil servants alike
Gus puts focus on best practice
Thursday 08 May 2008 15:47
Civil servants were urged to “go forth and nominate” as two major awards events were launched this week.
MPs question promise of shared services
Thursday 08 May 2008 0:54
Government estimates of savings that can be made through shared services are “flimsy at best”, according to the chair of the Commons’ public finance watchdog.
MPs call for 'user-driven' services
Wednesday 07 May 2008 11:08
A committee of MPs has called on the government to do more to involve people in public services.
A time for professionalism
Monday 05 May 2008 0:23
The Skills Strategy is integral to the government’s aim of driving up skills across the board, says Andrew McDonald
Manchester united
Friday 02 May 2008 0:51
The Training and Development Agency for Schools is gearing up for a move north. Its relocation director, Angela Walsh, tells Matt Mercer about the process and the progress so far
Safety staff resist move to North-West
Tuesday 29 April 2008 11:13
Staff at the government’s safety authority have expressed their concern at proposals to relocate from London to Merseyside.
Rising to the challenge
Thursday 24 April 2008 0:45
The National School of Government played a pivotal role at Civil Service Live. Here, Eleanor Goodison looks back at the event
Cameron urges GP revolt over polyclinics
Monday 21 April 2008 11:16
David Cameron is appealing to family doctors to oppose the government's plans to introduce a new generation of polyclinics.
'All the bells and whistles'
Thursday 17 April 2008 10:01
There is suddenly a lot of noise over at the Foreign and Commonwealth Office as it launches its new website, embracing interactive functions such as video and audio. Head of e-media Tracy Green takes us on a guided tour of what is on offer.
Building Bridges
Wednesday 16 April 2008 0:16
Despite some initial scepticism within the Department Children, Schools and Families’ (DCSF) about the need for the Bridge - an information hub-come-meeting zone - the man behind it is pleased to say it has proved a real success.
‘This is a tremendous job’
Thursday 10 April 2008 0:53
In post for three years this August, Sir Gus O’Donnell’s time as cabinet secretary has certainly been eventful. Here, he tells Matt Mercer about the Blair-Brown transition, safeguarding personal data, the success of the capability reviews and his priorities for the future
Making finance famous
Tuesday 08 April 2008 0:53
The NAO’s Guy Atkins says finance professionals in Whitehall need greater prominence
Brown thanks civil service
Monday 07 April 2008 12:35
The prime minister used his speech to Civil Service Live to express his profound gratitude to civil servants for their service to the country, telling them that individual public servants were the government’s greatest asset in achieving change.
What people want
Monday 07 April 2008 0:12
Ben Page has no doubts about the importance of listening to the customer. Here, he tells Matt Mercer about tackling the recognition deficit which exists in public services
Professional skills strategy launched
Friday 04 April 2008 10:12
Ministers and the head of the civil service have urged government departments to work more closely together on skills.
In association with:
People-Led Transformation:
For more on people-led transformation visit the Serco website
TRANSFORMATION LINKS
Transformational Government - Enabled by Technology
Competitive neutrality in UK public service markets (pdf)
Does Contestability Work? (pdf)
Contracting for Delivery (pdf)
Transformation Events
Here you can find a list of all the upcoming government transformation events and find out how you can attend.
